Auction Terms & Conditions

These Auction Terms and Conditions apply exclusively to all auctions conducted through this website. By registering, placing a bid, or participating in any auction, you agree to be bound by these terms in addition to our general Terms of Use and Privacy Policy.

Please note that all auction items are sold as-is, with no customer service, support, or post-sale communication provided. Auctions are fully automated, and all bids, purchases, and outcomes are final.

1. Eligibility
You must be 18 years or older to bid.

By bidding, you affirm that you are legally capable of entering into binding agreements.

2. Auction Process
All auctions are final. Bids cannot be retracted. Auctions are automated and customer service arrangements are extremely limited on auction items.

Each bid is a legally binding offer to purchase the item if you win the auction.

The highest bidder at the close of the auction wins the item and must finalize the purchase.

3. Payment and Shipping
The final winning bid does not include shipping. Shipping costs will be calculated and added to the total invoice after the auction ends. Shipping cannot be combined on multiple winning auctions. Take shipping costs into consideration before placing your auction bid.

Full payment must be made within 1 day of the auction closing. Payment options and instructions will be provided at checkout. Failure to pay promptly may result in a restriction from future bidding on other items.

No discounts gift cards or other promotional options and no discount codes are available on any auction item in the payment process. Auction items are heavily discounted already.

4. Failure to Finalize Purchase
If a winning bidder fails to complete the purchase without prior written approval from the Opal Whisperers team, their account will be suspended from all current and future auctions.

Reinstatement is only possible upon written permission from the Opal Whisperers and may require proof of intent or payment in arrears.

5. Recommended Retail Price (RRP)
Any mention of RRP (Recommended Retail Price) is for guidance only. It does not reflect a market appraisal or guarantee of value.

6. Bidding Conduct
Shill bidding, bid manipulation, or the use of multiple accounts to influence price is strictly prohibited and may result in immediate banning.

The site reserves the right to cancel any bid or listing if fraudulent, malicious, or suspicious activity is detected.

7. Returns and Disputes
All sales are final unless otherwise stated. Please review listing descriptions and images carefully before bidding.

Any dispute or request related to an auction item must be made through the website.

No refunds or exchanges for any reason whatsoever is available on auction items.

8. Reserve Not Met
If an auction ends without meeting the reserve price, the item will not automatically be sold.

However, Opal Whisperers may, at their discretion, contact the highest bidder(s) with an off-market offer.

There is no obligation on either party to proceed with such an offer, and it will be handled separately from the auction platform.

9. Account Suspension and Enforcement
We reserve the right to suspend or terminate accounts for violations of these terms, with or without prior notice.

This includes repeated non-payment, feedback manipulation, or any action that undermines the integrity of the auction platform.

10. Moderation and Authority
The Opal Whisperers act as the sole moderators of auction conduct, dispute resolution, and reinstatement requests. Their decisions are final.

We aim to provide a fair, transparent, and respectful auction experience for all users.

11. Changes to These Terms
These Auction Terms may be updated from time to time. Continued participation in auctions after changes constitutes acceptance of the revised terms.